Privacy Policy

Last updated: July 28 2026

We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect personal information including:

• Name

• Email address

• Billing and shipping addresses

• Telephone number (if provided)

• Payment information (processed securely by our payment providers)

• Order history

• Information submitted through contact forms

• Technical information such as your IP address, browser type, device information, and pages visited.

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Deliver your purchases

• Communicate regarding your order or customer account

• Respond to enquiries

• Improve our website and customer experience

• Prevent fraud and maintain website security

• Comply with legal and tax obligations

• Send newsletters or marketing communications only if you have opted in.

Website Hosting

This website is hosted by Squarespace.

When you visit our website, Squarespace may collect information including:

• Browser, device and network information

• Your IP address

• Pages visited before arriving on our website

• Pages viewed while browsing our website

Squarespace requires this information to operate, protect and improve its platform. For more information, please refer to Squarespace's Privacy Policy.

Customer Accounts

If you create a customer account, we collect the information necessary to provide you with a faster checkout experience and access to your order history.

This may include:

• Name

• Email address

• Billing and shipping addresses

• Telephone number

• Order history

Orders & Transactional Emails

After placing an order, you will receive transactional emails regarding your purchase.

These may include:

• Order confirmation

• Shipping confirmation

• Delivery updates

• Customer account notifications

These emails are necessary to provide our services and cannot be unsubscribed from.

Abandoned Cart Emails

If you begin the checkout process but leave our website before completing your purchase, we may send you a reminder email.

You may receive this email if:

• You provide your email address during checkout or are logged into your customer account.

• You add one or more products to your shopping cart.

• You leave the website before completing your purchase.

These emails help you return to your cart and complete your order.

You may unsubscribe from these reminders at any time using the link included in the email.

Newsletter

If you subscribe to our mailing list, we may occasionally send updates about new collections, exclusive releases, events, or other news.

You can unsubscribe at any time by clicking the unsubscribe link included in every email.

Cookies

Our website uses cookies and similar technologies to provide essential website functionality, remember your preferences, improve your browsing experience, and understand how visitors use our website.

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through your browser settings or our cookie banner.

Sharing Your Information

We only share your personal information when necessary to operate our business.

This may include trusted third-party providers such as:

• Squarespace (website hosting)

• Payment processors

• Shipping carriers

• Email marketing providers

• Professional advisers, where required

• Government authorities when legally required

We never sell your personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy and to comply with our legal obligations.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to certain processing activities

• Withdraw consent for marketing communications

• Request a copy of your personal information

To exercise any of these rights, please contact us using the information below.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Email: studio@dilettagioacchini@gmail.com‍ ‍Business Address: Via di Quercecchio 34, 53037, San Gimignano